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Receptionist - Night Shift

2 months ago

Dubai, Dubai, United Arab Emirates MARRIOTT International Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Receptionist to join our team at Marriott International. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a safe and secure environment.

Key Responsibilities
  • Customer Service: Welcome and acknowledge all guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
  • Front Desk Operations: Manage the front desk area, handle guest inquiries, and resolve any issues in a professional and courteous manner.
  • Security and Safety: Follow all company safety and security policies and procedures, report accidents and injuries to management, and maintain confidentiality of proprietary information.
  • Team Collaboration: Develop and maintain positive working relationships with other team members, communicate effectively, and contribute to a positive and inclusive work environment.
Requirements
  • Education: High school diploma or equivalent.
  • Work Experience: No related work experience is required, but previous customer service experience is an asset.
  • License or Certification: None required.
Preferred Qualifications
  • Education: Post-secondary education in a related field.
  • Work Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.