Warehouse Operations Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Amazon Full time

A day in the life of an Operations Lead/Supervisor at Amazon involves supporting the Shift/Area Manager in carrying out the plan for the shift. This includes helping with pre-shift meetings with the team and monitoring procedures to ensure everyone is following safety rules, quality processes, and the priority plan for the day. The Operations Lead/Supervisor will escalate any issues to their manager, but may also be the most senior person on shift, providing direction to team members as needed. Additionally, they will support the Shift/Area Manager in planning shifts to ensure adequate team members are working during peak times.

Key Responsibilities:

  • Support the Shift/Area Manager in carrying out the plan for the shift
  • Help with pre-shift meetings with the team
  • Monitor procedures to ensure adherence to safety rules, quality processes, and the priority plan
  • Escalate issues to the manager as needed
  • Provide direction to team members as the most senior person on shift
  • Support the Shift/Area Manager in planning shifts for peak times

Requirements:

  • 1+ years of experience with Microsoft Office products and applications
  • High school diploma or equivalent
  • Ability to work a flexible schedule, including weekends, nights, and holidays
  • Advanced proficiency in the local language, both written and verbal
  • Relevant experience working with data analytics and using metrics to identify problems
  • Relevant experience working with the MS Office suite in a professional environment

Preferred Qualifications:

  • Experience with stakeholder management, including building and maintaining professional relationships
  • Experience in an operational environment, such as logistics, retail, hospitality, or customer service
  • Upper intermediate proficiency in English


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