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Digital Commerce Operations Manager

1 week ago

Dubai, Dubai, United Arab Emirates Sephora USA, Inc Full time
Job Description:

We are seeking a highly skilled Digital Commerce Operations Manager to oversee the technical aspects of our D-commerce operations. The successful candidate will be responsible for ensuring the smooth functioning of our D-commerce platforms, managing IT infrastructure, and leading a team of IT professionals to ensure business continuity, maintain optimal performance, security, reliability, and systems metrology.

Main Responsibilities:
  • Oversee the day-to-day operations of our D-commerce platforms, including website & app performances, high availability, scalability, and business continuity.
  • Collaborate with cross-functional teams to support implementation of technical new features, enhancements, and integrations in alignment with business objectives.
  • Manage and maintain all IT infrastructure components related to the D-commerce platform, and oversee the design, implementation, and maintenance of robust IT infrastructure supporting digital commerce activities including servers, databases, networks, cloud services, storage solutions and security systems.
Requirements:
  • A blend of technical skills, managerial experience, and specific personality traits to effectively oversee the IT infrastructure supporting digital commerce operations.
  • Adaptability: A flexible and adaptable mindset to navigate evolving technologies, market dynamics, and business requirements in the digital commerce landscape.
  • Candidate should have around 10 years' experience, ideally in an Omni-Retail company.
  • Be fluent in English. Arabic & French are a plus.
  • Have a minimum of a bachelor's degree or equivalent with a significant tech background.