Digital Commerce IT Operations Leader

7 days ago


Dubai, Dubai, United Arab Emirates Sephora Full time

Sepha-omni, a leading luxury e-commerce company, is seeking an experienced Digital Commerce IT Operations Leader to oversee the technical aspects of our e-commerce operations. The role will operate at the intersection of E-Commerce & IT, ensuring the smooth functioning of our e-commerce platforms, managing IT infrastructure, and leading a team of IT professionals to ensure business continuity, maintain optimal performance, security, reliability, and systems metrology.

Key Responsibilities:

  • Collaborate with cross-functional teams to support the implementation of technical new features, enhancements, and integrations in alignment with business objectives.
  • Develop and implement incident response procedures to address technical issues, outages, and security breaches.
  • Manage relationships with third-party vendors and service providers, including hosting providers, software vendors, and security vendors and colleagues from Sephora EU and LVMH.

Technical Expertise:

  • IT Infrastructure, on-prem and cloud (IAAS, PAAS, SAAS, DAAS, BAAS).
  • Cyber-Security.
  • Payment Gateways.
  • Supply Chain Management.
  • User Experience (UX) and User Interface (UI) Design.
  • Analytics and Data Management.
  • Regulatory Compliance.
  • Team and stakeholders Management.

The ideal candidate should have around 10 years' experience, ideally in an Omni-Retail company, be fluent in English, and have a minimum of a bachelor's degree or equivalent with a significant tech background. They must live and breathe Sephora Culture.



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