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Guest Experience Ambassador

2 weeks ago

Dubai, Dubai, United Arab Emirates Chelsea Plaza Hotel Full time

We are looking for a skilled Front Desk Receptionist to join our team at Chelsea Plaza Hotel. In this role, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out process.

Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner.
  • Manage guest communications and respond to inquiries.
  • Coordinate with housekeeping staff to maintain high standards of cleanliness and maintenance.
  • Upsell hotel services and amenities to enhance the guest experience.
  • Maintain accurate records of bookings and payments.