Customer Experience Ambassador

2 days ago


Dubai, Dubai, United Arab Emirates Shakirovna Salon Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team at Shakirovna Salon. As a key representative of our hotel, you will be responsible for delivering exceptional guest experiences, resolving issues promptly, and promoting our hotel's brand and values.

Responsibilities:

  • Provide personalized assistance to guests, addressing their needs and concerns
  • Resolve guest complaints and issues professionally and timely
  • Promote hotel amenities, services, and local attractions to enhance guest experiences

Requirements:

  • Minimum 1 year experience in a similar role or related industry
  • Exceptional communication, interpersonal, and problem-solving skills
  • Ability to work flexible hours, including nights, weekends, and holidays


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