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Guest Experience Ambassador

2 weeks ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time
Job Description

The Guest Service Officer is responsible for delivering exceptional guest experiences within the Rooms Division. This role requires a high level of service quality, ensuring seamless interactions with our valued guests.

Key Responsibilities
  • To provide consistent and attentive service to all guests, addressing their needs and resolving any issues in a timely manner.
  • To contribute to the smooth operation of the Reception area, working collaboratively with colleagues to achieve departmental goals.
Required Skills and Qualifications
  • Ideal candidate will have a relevant degree or diploma in Hospitality or Tourism management.
  • Good customer service, communication, and interpersonal skills are essential for this role.
  • PREFERRED LANGUAGES: Arabic/Russian/German/French Speaker