Female Housekeeping Team Lead

3 days ago

Dubai, Dubai, United Arab Emirates Reap HR Consultancy Full time

We are seeking an experienced Female Housekeeping Supervisor to join our team at Reap HR Consultancy in Dubai. Your role will be to manage a team of housekeeping staff and ensure smooth operational activities. Ensuring efficiency, quality, and customer satisfaction. As a housekeeping supervisor, you have to manage and support assistants, drivers, and any other relevant staff by encouraging them to deliver high-quality services to clients.

Key Responsibilities:

Team Management:

  • Supervise and coordinate the work of studio assistants and drivers
  • Schedule shifts and assignments for the team to ensure adequate coverage and efficient workflow
  • Provide training and guidance to new employees ensuring they adhere to studio standards and procedures
  • Establish and enforce company's grooming standards ensuring a professional appearance at all times
  • Provide guidance and resources for personal grooming and hygiene practices as needed
  • Conduct periodic checks to ensure compliance with grooming policies and address any concerns or issues promptly

Client Relations:

  • Interact with clients to understand their needs and ensure their requirements are met
  • Address client inquiries, concerns, and complaints promptly and professionally
  • Maintain positive relationships with clients to encourage repeat business and referrals

Operational Efficiency:

  • Ensure all equipment is properly maintained and in working order
  • Monitor inventory of supplies and place orders as needed to replenish stock
  • Oversee the inventory of items, equipment, and supplies used
  • Ensure items are organized, catalogued, and readily accessible
  • Coordinate the procurement and maintenance of equipment

Car Management:

  • Maintain the studio's cars
  • Schedule regular maintenance and inspections of all vehicles to ensure safe and reliable operation
  • Coordinate transportation logistics for assistants, assignments, including vehicle preparation and driver assignments

Quality Assurance:

  • Review assistants and drivers to ensure they meet quality standards and client expectations
  • Provide constructive feedback to staff to enhance their skills and performance
  • Conduct periodic quality checks to uphold the company's reputation for excellence

Requirements:

Required Skills and Qualifications:

  • Proven housekeeping supervisor experience (minimum 13 years) in a supervisory role within a Hospitality, Customer Service, or similar environment
  • Cleaning and housekeeping
  • Strong leadership and interpersonal skills with the ability to motivate and mentor a team
  • Excellent organizational and time management abilities to prioritize tasks effectively
  • Attention to detail and a commitment to delivering high-quality results under tight deadlines
  • Problem-solving skills to address scheduling conflicts, equipment requests, and other operational issues efficiently
  • Ability to accommodate flexibility in day-off arrangements as per business needs, willing to work on weekends & holidays

Benefits:

  • Competitive salary based on your experience
  • Visa & Medical insurance as per UAE Law
  • Opportunities for professional development and career growth
  • Dynamic and creative work environment

Job Type: Full-time

Gender: Female only

Nationality: Filipino, Myanmar, Indonesian, Malaysian, Nepalese

Salary: AED 4500.00 - AED 5500.00 per month

Experience:

  • Housekeeping Supervising: 1 year (Required)

Language:

  • English (Required)


Knowledge about leadership, supervisory experience, and knowledge of housekeeping, cleaning knowledge about cosmetics and products related to beauty Fluent in English

Education

Bachelor's in Marketing/ Communications

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