Housekeeping Team Lead

4 weeks ago


Dubai, Dubai, United Arab Emirates the first group dubai Full time
Housekeeping Supervisor Job Description

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The First Group Dubai. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service delivery in our hotel.

Key Responsibilities:
  • Housekeeping Standards and Procedures: Supervise the implementation of housekeeping standards and procedures, ensuring that all areas of the hotel are maintained to the highest standards.
  • Staff Management: Assign tasks and rooms to the housekeeping staff, provide guidance and support, and ensure that all staff members are aware of their responsibilities and expectations.
  • Equipment Maintenance: Ensure that all housekeeping equipment is properly maintained and stored, and that all staff members are trained on its use.
  • Guest Services: Ensure that all guest rooms are cleaned and prepared to the highest standards, and that all guest requests are met promptly and efficiently.
  • Shift Management: Open and close shifts, ensure effective handovers, and prioritize arrival rooms.
  • Communication: Liaise with Front Office to ensure seamless communication and coordination of guest and hotel requirements.
  • Special Projects: Coordinate special projects, such as site rooms, vermin control, window and carpet cleaning, and room inventories.
  • Lost Property: Manage lost property for the hotel, ensuring that all items are properly stored and returned to their owners.

Requirements:

  • Minimum 2 years experience in a similar role in a 4/5* hotel.
  • Friendly, polite, and courteous nature.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Ability to work well under pressure in a fast-paced environment.
  • Flexibility to respond to a range of various work situations.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and experienced team.
  • Professional development and training opportunities.


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