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Automotive Service Advisor

2 months ago

Dubai, Dubai, United Arab Emirates AL Rostamani Group LLC Full time

**Job Summary**

We are seeking a highly experienced Automotive Service Advisor to join our team at AL Rostamani Group LLC. As a key member of our dealership, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our workshop.

**Key Responsibilities**

  • Minimum 5 years of hands-on experience in workshop repair and operations in a reputable automotive dealership, with 1-2 years of customer interface experience.
  • Knowledge and skills in:
    • Product knowledge
    • 5W2H probing skills
    • Smart selling techniques
    • Telephone handling skills
    • Customer handling skills
  • Knowledge of automotive software DMS
  • Sound technical knowledge in vehicle diagnosis and repair
  • Knowledge of technical software
  • Valid UAE drivers' license
  • Ability to think analytically
  • Excellent written and verbal communication skills in English (knowledge of regionally spoken languages, including Arabic, is an added advantage)
  • Proficiency in MS Word and Excel

**What We Offer**

As a valued member of our team, you will have the opportunity to work with a leading automotive dealership and contribute to the success of AL Rostamani Group LLC.