Automotive Parts Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates AL TAYER GROUP LLC Full time
Job Title: Parts Advisor

We are seeking a skilled and experienced Parts Advisor to join our team at AL TAYER GROUP LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible solutions for their automotive needs.

Key Responsibilities:
  • Customer Service: Receive and greet customers, discuss and understand their parts requirements, and guide them on the best options available.
  • Sales Opportunities: Create additional sales opportunities by promoting sales of related parts to customers.
  • Parts Identification: Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use.
  • Quotations and Procurement: Prepare quotations for parts required by customers and check availability in other branches or incoming shipments.
  • Relationship Building: Establish healthy and profitable relationships by proactively communicating and following up with existing and prospective customers on parts requirements.
  • Order Fulfillment: Issue parts for all confirmed sales orders and generate invoices on confirmation of payment.
  • Loss Prevention: Register lost sales in the system and raise requests to the purchasing department for local purchase or VOR orders.
  • Accessory Sales: Promote the sale of accessories with all customers to increase sales and profitability.
  • Documentation: Ensure all necessary documentation to enable minimum errors and ensure that parts are delivered to customers on time.
Requirements:
  • Experience: Minimum 3 years of experience in automotive spare parts trade.
  • Computer Skills: Good computer skills.
  • Language: Good command over English language (both written and verbal).


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