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Account Management Coordinator with CRM Proficiency

1 week ago

Dubai, Dubai, United Arab Emirates Eclat Smart Technical Services LLC Full time

Eclat Smart Technical Services LLC seeks an experienced Account Management Coordinator to join our dynamic team. As a key member of our sales support team, you will be responsible for providing top-notch administrative support to our sales team while leveraging CRM tools to enhance customer relationship management.

Key Responsibilities:

  • Manage Customer Accounts:
    Assist in setting up, maintaining, and updating customer accounts, ensuring accurate and up-to-date information in our CRM system.
  • Support Sales Operations:
    Provide administrative support to our sales team, including order processing, quotation preparation, and contract management.
  • CRM Data Analysis:
    Extract and analyze data from our CRM system to generate insights into sales performance, customer behavior, and market trends.
  • Training and Support:
    Provide training and support to sales team members on CRM usage, best practices, and functionalities.

Qualifications and Skills:

  • Previous experience in a similar role with CRM administration and sales support responsibilities.
  • Proficiency in CRM software such as Salesforce, HubSpot, or Zoho CRM.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with the ability to interpret data and generate actionable insights.
  • Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
  • Bachelor's degree in business administration, marketing, or related field is a plus.