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Relationship Manager
2 months ago
Abu Dhabi Islamic Bank PJSC is seeking a highly skilled Relationship Manager - Private Banker to join our team. As a key member of our Private Banking department, you will be responsible for managing and developing high net worth individual (HNWI) client portfolios, aiming to grow and expand relationships to maintain client satisfaction and increase profitability.
Key Responsibilities- Client Relationship Management: Manage 40 to 50 HNWI/Business owner's accounts/relationships with dedicated day-to-day service and support for private banking clients.
- Relationship Development: Initiate, acquire, and maintain relationships by acting as the first point of contact to identify and handle client banking and financial service needs.
- Product and Service Delivery: Work closely with internal partners/banking professionals to deliver best-in-class products and services to clients in a timely manner.
- Client Portfolio Performance: Responsible for client portfolio performance to grow liabilities, financing, and investment/AuMs, ensuring increase return on portfolio and achieving set revenue targets.
- Client Onboarding and Liaison: Fulfill essential functions of a Private Client liaison, coordinating with other departments on client onboarding documents, transfers, and client meetings.
- Relationship Building: Develop relationships with a range of clients, ensuring they receive the highest levels of service and financial solutions that are innovative and world-class.
- Compliance and Risk Management: Ensure that client onboarding documentation/profiling required operating the account is obtained, and client files are always complete. Act as first line of defense while facing clients to ensure compliance with banking regulations, ADIB policies/procedures, and AML/governance guidelines.
- Market Awareness and Product Knowledge: Maintain awareness of latest Private Banking products and developments/update of the market(s) performance.
- Experience: Minimum 6-7 years' experience preferably in private banking relationship management and wealth management/investment product sales.
- Education: Bachelor's degree with MBA is required, or equivalent work experience with investment and credit certifications.
- Skills: Good knowledge of legal/Sharia issues related to credit, strong networking and business development skills, strong knowledge and demonstrated ability to sell private banking products, wealth management, and investment products.
- Personal Qualities: Client-centric approach, quality orientation, and problem-solving skills, sales-oriented with the ability of prospecting, persuasion, handling objections, and communication with clients.
