Guest Experience Leader

7 days ago


Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

We are seeking a highly motivated and organized individual to join our Front Office team as a Team Leader - Front Desk. As a key member of our team, you will be responsible for providing leadership and guidance to Front Desk Agents and Guest Services team members.

Your key responsibilities will include:

  1. Leading by example and promoting a culture of excellence.
  2. Maintaining effective communication with all departments to ensure seamless service delivery.
  3. Providing guidance and support to team members.
  4. Maintaining accurate billing and attachment procedures.
  5. Ensuring accurate guest registration records.
  6. Monitoring and maintaining high standards of customer service.

The ideal candidate will be able to work in a fast-paced environment and maintain a high level of professionalism at all times. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Dubai, Dubai, United Arab Emirates The First Group Full time

    Enhance Guest ExperienceWe are looking for a dedicated Rooms Team Leader to join our team at Ciel Dubai Marina. In this role, you will be responsible for overseeing housekeeping and room operations within the hotel to ensure high standards of cleanliness, comfort, and guest satisfaction.You will supervise housekeeping staff, ensure room readiness, maintain...

  • Team Leader

    5 minutes ago


    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    At Atlantis, The Royal, we believe in creating unforgettable memories for our guests. As a Team Leader, Housekeeping, you will be instrumental in achieving this goal by maintaining the highest standards of cleanliness and customer satisfaction.About the JobYour responsibilities will include:Supervising and directing housekeeping attendants to complete tasks...

  • Experience Design Leader

    47 minutes ago


    Dubai, Dubai, United Arab Emirates Digby Morris Executive Search & Talent Acquisition Full time

    The ideal candidate will be a creative leader who thrives on innovation, constantly seeking ways to enhance, personalize, and revolutionize guest engagement. They will possess a deep passion for exceeding guest expectations and crafting unforgettable experiences through service excellence and emotional connection.A strong ability to inspire teams, create a...


  • Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    Rotana Hotels seeks a dedicated and ambitious Team Leader to drive guest satisfaction and loyalty through exceptional customer service and leadership. As a key member of our Front Office team, you will be responsible for creating memorable experiences for our guests.Your key responsibilities will include:Deliver world-class customer service and create...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    We are seeking a Welcome Expert to join our team at Marriott International.In this role, you will be responsible for creating a welcoming atmosphere for our guests from the moment they arrive until the time they depart.As a Welcome Expert, you will be expected to deliver exceptional customer service, respond to guest inquiries, and provide solutions to any...


  • Dubai, Dubai, United Arab Emirates Kerzner International Full time

    About Kerzner InternationalWe are passionate about creating unforgettable experiences for our guests. Our team is dedicated to exceeding expectations at every possible turn. The Team Leader, Royal Club will play a key role in delivering this vision.**Job Overview**This role requires a versatile person who can cope with demanding Food & Beverage operations...


  • Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    **About Us**Crowne Plaza is one of the largest and best-loved premium hotel brands in the world, with over 420 hotels globally. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections.We're big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team. In this role, you will be responsible for delivering exceptional guest experiences throughout their stay.Key Responsibilities:Process operational needs and address guest requests in a timely manner.Complete reports and share information about the local area with guests.Company...


  • Dubai, Dubai, United Arab Emirates First Select Employment Services Full time

    We are looking for a talented Guest Experience Coordinator to join our team at First Select Employment Services.About the Job:This role involves coordinating and executing a range of activities and services to deliver exceptional guest experiences.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment,...


  • Dubai, Dubai, United Arab Emirates Paramount Hotel Dubai Full time

    The Guest Experience Manager is responsible for ensuring that all guests have amemorable and enjoyable experience by providing high-quality service. This role involvesoverseeing guest relations operations, handling guest feedback, and leading a team to meet theneeds and expectations of guests.Key Responsibilities: Guest Experience Management: o Ensure...


  • Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Roles and responsibilitiesA Guest ExperienceAgent is a hospitality professional who plays acentral role in ensuring guests have a positive, memorable, andseamless experience during their stay at a hotel, resort, orsimilar establishment. They are responsible for handling guestinteractions, providing exceptional customer service, and ensuringthat all guest...


  • Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    **About Us**Rixos The Palm Dubai Hotel & Suites is a leading resort destination offering a unique blend of luxury and relaxation.We are committed to delivering exceptional guest experiences and exceeding our guests' expectations.**Responsibilities**Your primary responsibility as a Guest Relations Agent is to provide seamless and personalized service to our...


  • Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Roles and responsibilitiesA Guest ExperienceAgent is a hospitality professional who plays acentral role in ensuring guests have a positive, memorable, andseamless experience during their stay at a hotel, resort, orsimilar establishment. They are responsible for handling guestinteractions, providing exceptional customer service, and ensuringthat all guest...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Sofitel Dubai Downtown invites applications for a Guest Experience Coordinator position. In this role, you will be responsible for coordinating guest reservations, inquiries, and feedback, with a focus on delivering exceptional guest experiences and driving revenue growth.Main Tasks:Coordinate guest reservations and inquiries, ensuring accurate and timely...


  • Dubai, Dubai, United Arab Emirates Herbal Park Ayurvedic Health Center Full time

    About the RoleThe Guest Relations Incharge is responsible for ensuring that every guest has an exceptional experience at Herbal Park Ayurvedic Health Center. This includes greeting and welcoming guests, assisting with inquiries, and providing information about our services and facilities. The successful candidate will have excellent communication and...


  • Dubai, Dubai, United Arab Emirates GUESTA Holiday Homes Full time

    Welcoming guests, ensuring the highest level of customer experience.Key Responsibilities:Pre check-in: Contacting guests one day prior to arrival, ensuring the guest has received and understood check-in instructions, reconfirming the time and exact location of the residence.Check-in: Arrive in advance of the guest to ensure the apartment is compliant with...

  • Guest Experience Manager

    4 minutes ago


    Dubai, Dubai, United Arab Emirates Minor International Full time

    We are looking for an experienced Guest Experience Manager to join our team at Qasr Al Sarab Desert Resort by Anantara. As a key member of our front desk team, you will be responsible for creating unforgettable experiences for our guests, ensuring their stay is truly special.About the Role:The Guest Service Agent (Receptionist role) is responsible for...


  • Dubai, Dubai, United Arab Emirates Marriott International Full time

    Overview:At Marriott International, we believe that our employees are the driving force behind our success. We offer a comprehensive benefits package, opportunities for career advancement, and a dynamic work environment that encourages collaboration and innovation.About the Position:This is a fantastic opportunity to join our team as a Guest Experience...


  • Dubai, Dubai, United Arab Emirates Grand Excelsior Hotel Full time

    The Grand Excelsior Hotel is seeking a dynamic and charismatic Guest Experience Coordinator to join our front office team. As a Guest Experience Coordinator, you will be responsible for enhancing the overall guest experience through personalized service, proactive problem-solving, and genuine care.Main Responsibilities:Develop and implement strategies to...


  • Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Majid Al Futtaim Entertainment is committed to delivering exceptional guest experiences. As a Guest Experience Specialist, you will work closely with our team to ensure every guest leaves with a positive impression.Main Duties:Follow established service steps to deliver consistent high-quality service to every guest.Utilize suggestive selling and upselling...