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Healthcare Receptionist Liaison
2 weeks ago
As a seasoned Front Desk Receptionist at Natural Healing Medical Center in Dubai, you will form the first point of contact for patients, setting the tone for a seamless and satisfying experience. Your expertise will be crucial in ensuring our high standards for patient care, efficiency, and professionalism are consistently met.
Main Responsibilities:
- Welcome and assist patients in person and over the phone with a smile and a sense of urgency.
- Effectively handle incoming phone calls, provide clear guidance, and address any patient queries.
- Work closely with patients to complete required documentation accurately and efficiently.
- Maintain a pristine reception area, reflective of our dedication to excellence and quality.
- Manage schedules efficiently, minimizing delays and missed appointments.
- Ensure prompt notification of healthcare providers upon patient arrival, streamlining our clinical workflow.
- Protect sensitive information at all times, respecting patient confidentiality.
- Deliver top-notch customer service, tailoring your approach to each patient's unique needs.
Key Requirements:
- A minimum of 2 years of relevant experience within the UAE healthcare sector.
We aim to foster a culture that supports growth, encourages innovation, and celebrates individual contributions, driving us forward as a leader in integrative medicine.
