Service Administrator

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Incanto Fashion Full time

About the Role:

We are seeking a highly organized and detail-oriented Service Administrator to join our team at Incanto Fashion. As a Service Administrator, you will play a critical role in ensuring the smooth operation of our customer service processes.

Key Responsibilities:

  1. Process Management: Handle the CRM Service system and SAP system, adhering to established processes and procedures.
  2. Service Order Processing: Process service orders from quotations to invoices, as well as service contracts with customers.
  3. Customer Support: Provide support to service personnel in all processes, excluding technical issues.
  4. Materials Management: Support materials management for contract services.
  5. Customer Data Management: Maintain accurate and up-to-date customer data.
  6. Administrative Tasks: Perform various administrative tasks related to office management, including scanning documents and archiving them in SAP.

Requirements:

  • Excellent organizational and time management skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM and SAP systems.


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