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Merchant Relationship Management Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Adept Global Full time

Job Overview:

Adept Global is seeking an experienced sales professional to fill the position of MERCHANT RELATIONSHIP MANAGEMENT SPECIALIST. The successful candidate will be responsible for managing client requirements related to discounts, special offers, and promotional deals, while ensuring the monthly new offer requirements of clients are met.

Key Responsibilities:

  • Act as the main point of contact for assigned merchants, building and maintaining strong, long-term relationships.
  • Manage client trackers, logos, and images to ensure brand consistency.
  • Oversee the renewal process, ensuring timely renewals and contract continuity.
  • Escalate complex issues to senior executives or relevant departments for resolution.

Requirements:

  • Bachelor's degree in Business, Marketing, Finance, or a related field.
  • Effective oral and written communication skills.
  • Strong interpersonal and organizational skills.
  • Ability to work in a fast-paced environment and multitask effectively.