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Rental Agent

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AL TAYER GROUP LLC Full time
Job Description

As a Rental Agent at AL TAYER GROUP LLC, you will play a crucial role in ensuring exceptional customer service and experience for our clients. Your primary responsibilities will include:

Key Responsibilities:
  • Customer Interaction: Respond to customer inquiries, take bookings, and provide detailed information on vehicle availability and rental charges.
  • Operational Compliance: Ensure adherence to operational guidelines while servicing customers, maintaining a high level of professionalism and courtesy.
  • Rental Agreement Management: Verify customer credentials, obtain necessary documentation, and prepare rental agreements in a timely and efficient manner.
  • Vehicle Delivery and Return: Ensure vehicles are delivered to customers in pristine condition and conduct thorough inspections upon return to identify any damages or issues.
  • Payment Processing: Process customer payments, obtain necessary approvals, and maintain accurate records.
  • Overdue Agreement Management: Regularly review and address any overdue agreements to prevent delays and maintain a positive customer experience.
  • Payment Recovery: Collaborate with customers to resolve disputed payments and traffic fines in a timely and professional manner.
  • Vehicle Quality Control: Conduct regular checks on vehicles to ensure they meet high standards of hygiene and quality before delivery to customers.

Requirements: To succeed in this role, you will need excellent communication and interpersonal skills, a strong attention to detail, and the ability to work in a fast-paced environment. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.