Technology Business Partner

5 days ago


Dubai, Dubai, United Arab Emirates Schneider Electric Full time
About This Role

This is an exciting opportunity to join our team at Schneider Electric as a Senior Tech Partner. As a Senior Tech Partner, you will be responsible for providing comprehensive IT support services to end users.

This role involves engaging with business stakeholders, performing data analysis, and supporting AI, ML, and RPA projects. You will work closely with the business to ensure seamless IT operations and contribute to the adoption of new technologies and digital strategies.

Responsibilities
  • Provide IT support based on the TechStop, desk-side, and remote model, including hardware break & fix services and L1 support for audio/visual equipment.
  • Deliver hands & eye support for infra/connectivity tasks under remote team guidance.
  • Offer high-level VIP support and technical assistance for special events, meetings, townhalls, and training sessions.
  • Engage with business stakeholders to understand their IT needs and provide appropriate solutions.
  • Participate in close discussions with the business to support AI, ML, and RPA use cases/projects.


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