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Client Relationship Executive

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates TALABAT Full time
Role Overview

As a Client Relationship Executive at Talabat, you will play a pivotal role in fostering and enhancing our partnerships with restaurants. Your primary focus will be on driving revenue growth and ensuring client satisfaction through effective relationship management.

Key Responsibilities
  • Business Reviews: Conduct comprehensive evaluations with clients to uncover new business prospects and strengthen existing partnerships, ultimately leading to increased revenue and market presence.
  • Client Engagement: Sustain ongoing relationships with our restaurant partners, ensuring their needs are met and their concerns are addressed promptly.
  • Service Excellence: Deliver outstanding support to build robust relationships and resolve any operational challenges that may arise between clients and Talabat.
  • Menu Management: Ensure that client menus are consistently updated and reflect the latest offerings.
  • Content Optimization: Enhance restaurant content, including delivery times and menu accuracy, to improve overall customer experience.
  • Commission Negotiation: Develop new commercial relationships by renegotiating existing agreements to benefit both parties.
  • Advertising Initiatives: Acquire and maintain visual content for brand menus, including promotional materials such as banners and newsletters.
  • Promotional Strategies: Generate food coupons, promotions, and vouchers to incentivize customer engagement with our restaurant partners.
  • Brand Promotion: Advocate for the promotion of Talabat’s branding within restaurant establishments.
  • Operational Efficiency: Encourage clients to implement features that enhance order tracking and optimize transmission methods.
  • Digital Transformation: Support restaurants in adopting digital solutions, including backlinks and social media integration.
  • Payment Solutions: Motivate restaurants to enroll in our online payment gateway for seamless transactions.
  • Live Status Coordination: Collaborate with restaurants to ensure they are active on the Talabat platform, addressing any issues that may hinder their operations.