Hospitality Liaison

1 week ago


Sharjah, Sharjah, United Arab Emirates Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Marriott International, Inc. as a Concierge-Spa professional.

Key Responsibilities:
  1. Reservation Management: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
  2. Exchange and Return Services: Complete exchanges and returns in a timely and professional manner.
  3. Event Coordination: Help with the organization of on-site events including weddings, business fairs, and corporate meetings.
  4. Client Greeting and Guidance: Greet clients when they enter the building and guide them to their designated areas.
  5. Customer Inquiry Management: Process important queries and manage customer expectations in a polite and friendly manner.
  6. Frequent Client Management: Keep track of frequent clients and create a tailored experience based on their personal needs.
  7. Switchboard Management: Answer telephones and monitor the switchboard.

Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail.



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