Accounts Receivable Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates Dubai Holding Full time
Job Summary

Dubai Holding is seeking a highly skilled Accounts Receivable Manager to join our team. The successful candidate will be responsible for developing and implementing a comprehensive receivables management strategy aligned with our overall business objectives.

Key Responsibilities
  • Develop and implement a comprehensive receivables management strategy aligned with overall business objectives.
  • Oversee the entire receivables lifecycle, including invoicing, collections, and dispute resolution.
  • Analyze receivables data to identify trends, potential risks, and opportunities for improvement to optimize collection strategies and reduce write-offs.
  • Lead the termination process, ensuring compliance with contractual obligations and timely settlement of accounts.
  • Oversee efficient payment support to customers, addressing inquiries and resolving payment issues promptly.
  • Build strong relationships with customers to address concerns, resolve disputes, and encourage timely payments to improve customer satisfaction and loyalty.
  • Implement and maintain effective receivable management systems and tools to support operations and improve data accuracy.
  • Oversee cases of late payments, compensation, service charge payments, and buyouts diligently determining appropriate fees and waivers in strict adherence to established policies, thereby maintaining financial integrity and fairness.
  • Liaise with clients to resolve late payment situations, employing effective communication and negotiation skills to achieve mutually beneficial agreements and uphold positive client relationships.
  • Oversee the accurate processing of waivers and adjustments and document each transaction to ensure a transparent and auditable record of financial activities and decisions.
  • Ensure adherence to all relevant financial and accounting regulations to maintain compliance and mitigate risks.
  • Prepare accurate and timely reports on receivables performance, including aging analysis, bad debt write-offs, and collection efforts to inform decision-making and monitor performance.
Requirements
  • Bachelor's degree in Business/Real Estate/Finance; Master's degree preferred.
  • Certified Customer Experience Professional (CCXP)/Customer Relationship Management (CRM) Certification/Certified Customer Service Professional (CCSP) – preferred.
  • In-depth knowledge of real estate industry payment practices and procedures.
  • Proficiency in MS Office suite, particularly MS Excel; relevant accounting software or systems (preferred).
  • Proficiency in utilizing financial software and systems for advanced payment processing and reconciliation.
  • Conversant with CRM system (YARDI)/Sales force.
  • Excellent verbal and written communication skills.
  • Customer-centric approach.
  • Detail-oriented and team player.
  • Excellent time management skills.
  • Relationship building.
  • Ability to handle multiple tasks and meet deadlines.
  • Ability to prioritize collections efforts based on the urgency of outstanding payments.
  • Strong analytical and problem-solving abilities, capable of addressing intricate payment-related issues.
Desired Candidate Profile
  • Financial Acumen: Deep understanding of financial principles related to accounts receivable, accounts payable, cash flow management, and overall financial strategy.
  • Receivables Management: Expertise in optimizing accounts receivable processes, including invoicing, collections, and credit risk assessment to enhance cash flow.
  • Liabilities Management: Proficiency in managing accounts payable and liabilities, ensuring timely payments while optimizing cash reserves.
  • Strategic Planning: Ability to develop and implement strategies for effective receivables and liabilities management that align with organizational goals.
  • Data Analysis: Strong analytical skills to assess financial data, identify trends, and make informed decisions to improve financial performance.
  • Regulatory Compliance: Knowledge of relevant financial regulations and compliance requirements affecting receivables and liabilities.
  • Risk Management: Skills in identifying and mitigating financial risks associated with credit, collections, and liabilities management.
  • Technology Proficiency: Familiarity with financial software and ERP systems to enhance operational efficiency and reporting capabilities.
  • Team Leadership: Strong leadership and people management skills to guide and develop finance teams, promoting a culture of excellence.
  • Communication Skills: Excellent verbal and written communication skills for interacting with internal stakeholders, clients, and external partners.
  • Cash Flow Forecasting: Ability to forecast cash flow needs and manage liquidity effectively to support business operations.
  • Project Management: Experience in managing projects related to receivables and liabilities initiatives, ensuring timely execution and alignment with strategic objectives.


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