Operations Strategy Lead

17 hours ago


Dubai, Dubai, United Arab Emirates Informa Group Plc. Full time

Job Role

The Operations Strategy Lead is responsible for developing and implementing operational strategies to deliver high-quality events and projects across their allocated portfolio. This includes leading the delivery of operations on specific areas of aerospace events, collaborating with cross-functional teams, and maintaining strong relationships with key contractors.

Key Responsibilities

  1. Lead the delivery of operations on specific areas of aerospace events, ensuring excellent service and stakeholder satisfaction.
  2. Collaborate with cross-functional teams to gather requirements and plan project strategies that meet client needs.
  3. Work closely with senior operations managers to ensure effective resourcing and scheduling of operations within their portfolio.
  4. Develop and implement internal and external Service Level Agreements to enhance operational performance.
  5. Maintain strong relationships with key contractors and troubleshoot any issues through the SRM programme governance.

Requirements & Qualifications

  • Proven experience in managing multiple large events to a consistently high standard.
  • Effective communication skills, able to work with Operations team members, Director-level individuals, and junior team members.
  • Familiarity with good procurement practices, exhibition industry knowledge, and venues.
  • IOSH Managing Safety Certificate or equivalent is essential.

About Our Work Environment

Informa Group Plc. offers a collaborative and dynamic work environment, with opportunities for professional growth and development. We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome and empowered to contribute.



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