Account Management Executive

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full time

Job Summary

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  • The Abu Dhabi Global Market ADGM is seeking a highly skilled Account Management Executive to join our team.

About the Role

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  • As an Account Management Executive, you will be responsible for managing customer relationships and driving business growth.

Key Responsibilities

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  • Developing and executing customer retention strategies">
  • Providing proactive solutions to customer complaints and queries">
  • Collaborating with internal teams to enhance customer experience">
  • Supporting customers in achieving their business objectives">
  • Analyzing customer feedback to drive service improvements">
  • Contributing to improving customer engagement and reducing churn

Security Obligations

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  • Understanding and adhering to ADGM Information Security policy and best practices">
  • Maintaining confidentiality, integrity, and availability of ADGM information

Requirements

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  • Bachelor's degree or equivalent">
  • 4-6+ years of relevant experience in Customer Success Management and relationship management

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