Guest Services Coordinator

4 weeks ago


Dubai, Dubai, United Arab Emirates Hyatt Place Full time

Position Overview
As a Hospitality Associate in our Front Office Department, you will serve as the main point of contact for our guests, providing information about our hotel services and special offers. Your role is crucial in ensuring a smooth guest registration process. This prominent position not only involves efficient Check-ins and Check-outs but also offers opportunities for engaging conversations, significantly contributing to a memorable experience for our guests.

Key Responsibilities
In this role, you will:

  • Facilitate seamless guest arrivals and departures.
  • Process payments and handle guest inquiries with professionalism.
  • Act as the face of Hyatt Place, embodying our commitment to exceptional service.
  • Engage with guests to understand and fulfill their needs in a dynamic environment.

Qualifications
To be successful in this position, you should possess:
  • A genuine desire to meet the needs of others in a fast-paced setting.
  • Excellent verbal and written communication skills.
  • The ability to remain on your feet for extended periods.
  • Flexibility to work various shifts as required.


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