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Sales Engineer

2 months ago

Dubai, Dubai, United Arab Emirates Careers International Full time
Job Description

Careers International is seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will play a critical role in bridging the gap between technical expertise and client relations.

Key Responsibilities:
  1. Client Needs Assessment:
    • Engage with potential clients to understand their specific needs related to facilities management services, including HVAC, electrical, plumbing, and more.
    • Conduct site visits to assess the current state of the clients' facilities and identify areas where our company's services can add value.
  2. Solution Development:
    • Develop customized facilities management solutions that meet the clients' needs, leveraging the full range of services offered by our company.
    • Work with technical teams to ensure that proposed solutions are feasible and align with the company's capabilities.
    • Prepare detailed proposals, including scope of work, timelines, and cost estimates.
  3. Technical Presentations:
    • Deliver technical presentations to clients, clearly explaining the benefits of our proposed solutions.
    • Translate complex technical information into terms that are easily understood by nontechnical stakeholders.
    • Address any technical questions or concerns that clients may have during the sales process.
  4. Sales Strategy and Planning:
    • Develop and implement sales strategies to target specific industries or sectors where our company's services are most needed.
    • Identify and pursue new business opportunities by researching market trends, competitors, and potential clients.
    • Set sales targets and work towards achieving them by managing the sales pipeline and tracking progress.
  5. Collaboration with Internal Teams:
    • Work closely with engineering, operations, and project management teams to ensure that client requirements are fully understood and met.
    • Collaborate with marketing teams to develop technical content for promotional materials, such as brochures, case studies, and website content.
    • Provide feedback to product development teams based on client needs and market trends.
  6. Contract Negotiation:
    • Lead negotiations with clients to finalize contracts, ensuring that terms are favorable for both the client and our company.
    • Ensure that all technical and commercial aspects of the agreement are clearly defined and documented.
    • Work with legal teams to ensure compliance with all relevant regulations and company policies.
  7. Post-Sales Support:
    • Maintain ongoing relationships with clients after the sale to ensure satisfaction and address any issues that arise.
    • Coordinate with service delivery teams to ensure that projects are executed according to the agreed terms and conditions.
    • Seek opportunities to upsell or cross-sell additional services based on the evolving needs of the client.
  8. Market Analysis and Feedback:
    • Continuously monitor the market to identify trends, emerging needs, and potential new services that our company could offer.
    • Gather feedback from clients and the market to refine service offerings and improve customer satisfaction.
    • Provide insights and recommendations to senior management on market positioning and strategic opportunities.
  9. Reporting and Documentation:
    • Prepare regular reports on sales activities, pipeline status, and revenue projections.
    • Maintain detailed records of all client interactions, proposals, contracts, and feedback.
    • Ensure that all documentation is up-to-date and accessible to relevant teams within the company.
Required Skills and Qualifications:
  • Educational Background: A degree in Engineering (Mechanical, Electrical, or related fields), Facilities Management, or Business Administration.
  • Experience: Experience in a sales role, preferably within the FM industry or a related technical field. Familiarity with technical sales and client relationship management is essential.
  • Technical Knowledge: Strong understanding of facilities management services, including HVAC, electrical, plumbing, and other building systems.
  • Sales Skills: Excellent negotiation, communication, and presentation skills. Ability to close deals and manage client relationships effectively.
  • Problem-Solving: Strong analytical skills to assess client needs and develop effective solutions.
  • Customer Focus: Ability to build strong relationships with clients and a commitment to meeting their needs.