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Guest Experience Coordinator Supervisor

2 weeks ago

Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

Luxury Hospitality Opportunity

Anantara Hotels & Resorts is seeking a highly skilled Reservations Supervisor to join our team. As a key member of our reservations team, you will play a crucial role in supporting the Reservations Manager in driving performance and delivering exceptional guest experiences.

The ideal candidate will have two years of experience in hotel reservation and rooms division, be familiar with hotel operations technology and distribution channels. They should have excellent communication and interpersonal skills, with a focus on delivering outstanding results.

Responsibilities

  • Support the Reservations Manager in driving team performance
  • Maintain and improve reservations operations for optimal results
  • Maximize revenue opportunities and guest satisfaction
  • Monitor daily arrivals for all guest requests

Requirements

  • Two years of experience in hotel reservation and rooms division
  • Familiarity with hotel operations technology and distribution channels
  • Excellent communication and interpersonal skills