Senior Digital Commerce Leader
7 days ago
The Rivoli Group is seeking a talented Senior Executive to lead our e-commerce operations and drive business growth.
E-commerce Strategy- Develop and execute strategic plans to drive e-commerce revenue growth and improve operational efficiency.
- Collaborate with cross-functional teams to resolve delivery-related issues and improve overall efficiency.
- Design and implement customer-centric initiatives to enhance online shopping experiences and reduce friction points.
- Work closely with internal teams to address customer inquiries, resolve issues, and provide exceptional support.
- Develop and maintain key performance indicators (KPIs) to measure e-commerce success.
- Analyze data to identify trends, opportunities, and areas for improvement.
Qualifications
- Proven experience in e-commerce operations, order management, or customer service.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
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