Digital Commerce Leader

6 days ago


Dubai, Dubai, United Arab Emirates Al Fardan Marketing Services Full time

We are a leading consulting company in Dubai focused on delivering innovative solutions to our clients. As a Head of Ecommerce, you will play a crucial role in managing, overseeing, and developing the company's e-commerce operations.

This is a full-time on-site role requiring 5–10 years of eCommerce experience and a proven track record as a leader or developed/worked in a startup operation. You will be responsible for planning, implementing, and executing online strategies to drive sales growth, increase site traffic, and improve the user experience.

  • Develop and implement e-commerce strategies to drive business growth.
  • Manage the end-to-end performance of multiple brand businesses.
  • Identify opportunities to accelerate growth for the business.
  • Recommend and execute compelling web promotions and offerings.
  • Architect user experience and manage workflow of all of our brands' web platforms.
  • Identify business needs, and develop project requirements and other documentation.
  • Lead development of internal processes for content management, product development, and continuous improvement.
  • Serve as a thought leader, identifying new revenue opportunities.
  • Research and analyze industry trends to push the business forward.
  • Demonstrate strong business judgment and decision-making skills.
  • Generate and implement new sales and marketing initiatives.
  • Manage the user experience of the website.
  • Identify new areas of eCommerce opportunity.
  • Build and direct a cohesive team of internal and external personnel.
  • Partner with key cross-functional teams to factor in eCommerce projects.

Responsibilities:

  • Oversee the overall direction and vision of the e-commerce team.
  • Drive business growth through e-commerce strategies.
  • Manage the performance of multiple brand businesses.
  • Develop and execute compelling web promotions and offerings.
  • Manage the workflow of all of our brands' web platforms.
  • Lead the development of internal processes for content management, product development, and continuous improvement.
  • Serve as a thought leader in e-commerce.
  • Identify new revenue opportunities.
  • Analyze industry trends to push the business forward.
  • Maintain strong business judgment and decision-making skills.
  • Develop and implement new sales and marketing initiatives.
  • Ensure a consistent user experience across all channels.

Requirements:

  • A bachelor's degree is required (preferably in CS, Marketing, or a related field);
  • A strong proven track record, have experience as a leader, or developed/worked in a startup operation is a plus;
  • 5–10 years of eCommerce experience;
  • Strong Presentation, oral, and written communication skills required;
  • Knowledge of financial strategy, planning, budgeting, and P/L management;
  • Expertise in emerging E-commerce tools and technologies;
  • Strong analytical skills and data-driven thinking;
  • Deep experience optimizing SEO, CRO, PPC, ROI Analytics, digital marketing, and email marketing;
  • Previous experience in Fashion is an advantage;
  • Experience with B2C or B2B eCommerce;
  • Extensive knowledge of e-commerce technologies and analytics;
  • Experience managing and mentoring direct report(s) and a track record of helping more junior team members develop and excel.


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