Warehouse Management Systems Consultant

4 weeks ago


Dubai, Dubai, United Arab Emirates Robert Walters Full time

Key Responsibilities of the WMS Deployment Specialist

  • Conduct application testing, including script creation, execution of Unit Testing, Systems Integration Testing (SIT), and managing defects using a designated test management tool.
  • Lead or assist in Business Integration Testing (BIT) and User Acceptance Testing (UAT).
  • Generate and maintain essential documentation for all facets of WMS deployments, including site readiness and training.
  • Collaborate with operational teams to establish reporting requirements.
  • Ensure all necessary hardware, such as scanners and printers, is configured and operational.
  • Provide on-site support during implementations as needed.
  • Complete the preparation for minor WMS changes, identifying, communicating, and mitigating any associated risks.
  • Continuously enhance knowledge and skills related to the products, processes, and controls utilized within the warehouse and fulfillment sector.
  • Offer after-hours support during the go-live phase of projects, as necessary.
  • Maintain a positive approach to delivery and support.
  • Regularly update stakeholders on implementation progress.
  • Participate in relevant meetings to assess progress and agree on future actions.
  • Deliver and/or assist in Super User training, both during the project and as refresher sessions when required.
  • Contribute to the ongoing improvement of the team and processes by constructively challenging existing methods.

Essential Skills for the WMS Deployment Specialist

  • A postgraduate qualification in an IT-related field is preferred but not mandatory.
  • Experience as an end user of WMS/Fulfillment applications.
  • Strong understanding of warehouse operations and the role of IT applications in supporting these processes.
  • Excellent communication skills.
  • Logical reasoning and problem-solving capabilities.
  • Experience in application testing.
  • Familiarity with automated warehousing.
  • Experience with 3PL integration.
  • Provide on-site support during implementations as necessary.
  • Complete the preparation for minor WMS changes, identifying, communicating, and mitigating any associated risks.
  • Continuously develop knowledge and skills related to the products, processes, and controls utilized within the warehouse and fulfillment sector.
  • Offer after-hours support during the go-live phase of projects, as necessary.
  • Maintain a positive approach to delivery and support.
  • Regularly update Line Managers and Project Managers on implementation progress.
  • Participate in relevant meetings to assess progress and agree on future actions.
  • Deliver and/or assist in Super User training, both during the project and as refresher sessions when required.
  • Contribute to the ongoing improvement of the team and processes by constructively challenging existing methods.


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