Warehouse Management Systems Consultant
4 weeks ago
Key Responsibilities of the WMS Deployment Specialist
- Conduct application testing, including script creation, execution of Unit Testing, Systems Integration Testing (SIT), and managing defects using a designated test management tool.
- Lead or assist in Business Integration Testing (BIT) and User Acceptance Testing (UAT).
- Generate and maintain essential documentation for all facets of WMS deployments, including site readiness and training.
- Collaborate with operational teams to establish reporting requirements.
- Ensure all necessary hardware, such as scanners and printers, is configured and operational.
- Provide on-site support during implementations as needed.
- Complete the preparation for minor WMS changes, identifying, communicating, and mitigating any associated risks.
- Continuously enhance knowledge and skills related to the products, processes, and controls utilized within the warehouse and fulfillment sector.
- Offer after-hours support during the go-live phase of projects, as necessary.
- Maintain a positive approach to delivery and support.
- Regularly update stakeholders on implementation progress.
- Participate in relevant meetings to assess progress and agree on future actions.
- Deliver and/or assist in Super User training, both during the project and as refresher sessions when required.
- Contribute to the ongoing improvement of the team and processes by constructively challenging existing methods.
Essential Skills for the WMS Deployment Specialist
- A postgraduate qualification in an IT-related field is preferred but not mandatory.
- Experience as an end user of WMS/Fulfillment applications.
- Strong understanding of warehouse operations and the role of IT applications in supporting these processes.
- Excellent communication skills.
- Logical reasoning and problem-solving capabilities.
- Experience in application testing.
- Familiarity with automated warehousing.
- Experience with 3PL integration.
- Provide on-site support during implementations as necessary.
- Complete the preparation for minor WMS changes, identifying, communicating, and mitigating any associated risks.
- Continuously develop knowledge and skills related to the products, processes, and controls utilized within the warehouse and fulfillment sector.
- Offer after-hours support during the go-live phase of projects, as necessary.
- Maintain a positive approach to delivery and support.
- Regularly update Line Managers and Project Managers on implementation progress.
- Participate in relevant meetings to assess progress and agree on future actions.
- Deliver and/or assist in Super User training, both during the project and as refresher sessions when required.
- Contribute to the ongoing improvement of the team and processes by constructively challenging existing methods.
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