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Client Success Strategist

1 week ago

Dubai, Dubai, United Arab Emirates Visionx Full time

VisionX Overview

We are a cutting-edge company that uses AI to simplify business complexities. Our goal is to provide tailored, agile systems for unique challenges.

We pride ourselves on working closely with leading brands and Fortune 1000 companies across various sectors.

Our achievements have earned us recognition among Fast Company's Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc.

Your Position

We are seeking a skilled professional to join our team as Client Engagement Director based in Dubai, UAE, to represent VisionX and build strong customer relationships as we develop our growth strategy in the GCC region.

This role offers a unique opportunity for professional growth and learning in a dynamic and innovative environment.

Main Responsibilities:

  1. Develop and maintain client relationships and business development initiatives such as proposal management, responding to RFPs, identifying new target clients, and developing go-to-market strategies.
  2. Become quickly knowledgeable on business and industry issues driving client needs, including building knowledge of our brand with current and future clients.
  3. Develop a deep understanding of our core innovative offerings and the latest digital factory initiatives to translate them into impactful programs.
  4. Ensure client needs are met by the team – completing projects as assigned and responding to client queries promptly and accurately.
  5. Lead client assessment strategies and present the macro aspect to C-level management.
  6. Engage with business and technology leaders to understand strategy, articulate solution options, evaluate tradeoffs, and influence key decisions.

Essential Skills and Qualifications:

  1. At least 3-4 years of consulting experience in a reputable global firm.
  2. Ability to learn about new industries and client challenges.
  3. Experience solving business and financial problems.
  4. Industry analysis and business strategy development.
  5. Experience in collaborating with professionals and subject matter experts.
  6. A post-secondary business or engineering degree or professional qualification.
  7. Ability to travel on short notice to client sites in the GCC region.
  8. Highly driven, autonomous, and resilient with a strong work ethic.
  9. Being proactive in determining priorities and managing multiple deadlines.
  10. Ability to handle a broad range of projects in a deadline-driven environment with ambiguity.
  11. Proficiency in Arabic & English is preferred.