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Hotel Service Expert

1 week ago

Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time
About the Job

We are seeking an experienced Hotel Receptionist to join our Front Office team. The successful candidate will have a proven track record of delivering exceptional customer service and have a strong understanding of hospitality operations.

Key Tasks:
  • Manage guest interactions, responding to queries and resolving issues.
  • Process payments and handle cash transactions.
  • Co-ordinate with other departments to ensure seamless service delivery.
  • Contribute to the development of new business opportunities.
  • Maintain accurate records and reports.
Requirements:
  • A minimum of one year of experience in a similar role.
  • Knowledge of Opera (PMS) system.
  • Ability to speak, write, and read Arabic.