Front Office Guest Service Representative

2 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full time

We are seeking a highly skilled Front Office Guest Service Representative to join our team at 1st-jobs. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences.

As a Front Office Guest Service Representative, you will be responsible for providing warm and welcoming service to our guests from the moment they arrive until their departure. Your primary goal will be to ensure that every guest feels valued and satisfied with their stay.

You will handle guest inquiries, requests, and concerns promptly and professionally. You will also provide information about hotel facilities, services, and local attractions to enhance the guest experience.

Some of your key responsibilities will include:

  • Warmly greeting guests upon arrival and assisting with check-in/check-out procedures
  • Handling guest inquiries, requests, and concerns efficiently
  • Providing information about hotel facilities, services, and local attractions
  • Processing reservations, cancellations, and modifications accurately
  • Maintaining accurate records of guest accounts and payments
  • Coordinating with other hotel departments to ensure seamless guest experiences

In order to succeed in this role, you should have previous experience in a front office or guest service position. You must possess excellent communication and interpersonal skills, as well as strong problem-solving abilities. You should also be able to multitask and prioritize tasks effectively in a fast-paced environment.

A competitive salary of AED 15,000 per month, negotiable based on experience, is offered to the successful candidate. In addition to this, you will receive attractive benefits and opportunities for growth within the organization.

If you are passionate about delivering exceptional guest experiences and possess the required skills and qualifications, we invite you to apply for this exciting opportunity.



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