Learning and Development Director

1 week ago


Dubai, Dubai, United Arab Emirates Shangri-La Full time
About the Role

We are seeking a seasoned professional to join our team at Shangri-La as a Director of Learning. This is a leadership role that requires a strong background in learning and development, with a proven track record of designing and implementing training programs tailored to the hospitality sector.

Key Responsibilities
  1. Leadership and Coaching: Provide guidance and support to employees at all levels, with a focus on developing their skills and abilities to meet the high standards of Shangri-La.
  2. Training Program Development: Design and implement training programs that are tailored to the specific needs of our employees, with a focus on service excellence and customer satisfaction.
  3. Communication and Collaboration: Work closely with cross-functional teams to ensure that training programs are aligned with business objectives and that employees have the skills and knowledge they need to succeed.
  4. Training Delivery: Plan, organize, and conduct training activities that are engaging, effective, and meet the needs of our employees.
  5. Performance Improvement: Monitor and evaluate the effectiveness of training programs and make recommendations for improvement to ensure that employees are meeting the high standards of Shangri-La.


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