Director of Training and Development

1 week ago


Dubai, Dubai, United Arab Emirates Shangri-La Full time
About the Role

We are seeking a seasoned professional to join our team at Shangri-La as a Director of Learning. This is a key leadership position that requires a strong background in learning and development, with a proven track record of designing and implementing effective training programs.

Key Responsibilities
  1. Leadership and Coaching: Provide strategic leadership and coaching to our learning and development team, ensuring that they have the necessary skills and expertise to deliver high-quality training programs.
  2. Training Program Design: Design and implement training programs that meet the needs of our employees and align with the company's goals and objectives.
  3. Employee Development: Develop and implement strategies to enhance the skills and knowledge of our employees, with a focus on service excellence and customer satisfaction.
  4. Collaboration and Communication: Work collaboratively with other departments to ensure that training programs are aligned with business objectives and that employees have the necessary skills to succeed in their roles.
  5. Training Delivery: Plan, organize, monitor, coordinate, and conduct training activities effectively to upgrade the performance of our employees and meet the hotel standard.


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