Luxury Reservations Specialist

6 days ago


Dubai, Dubai, United Arab Emirates Jumeirah Full time

Company Overview

Jumeirah, a global leader in luxury hospitality, operates an exceptional portfolio of 28 properties across the Middle East, Europe, and Asia. Founded in 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab.

About the Job:
  • The main duties and responsibilities of this role include responding to emails professionally within 24 hours, prioritizing queries related to current or upcoming bookings.
  • Answer calls within 3 rings with proper greetings, adhering to IFH & LQA standards.
  • Gather and update all necessary guest details during the booking process in Opera.

An opportunity has arisen for a Reservations Agent to join the Reservations team at Jumeirah Emirates Tower.

We are seeking a skilled and experienced candidate who possesses excellent problem-solving skills, project management skills, and detail-oriented approach.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children's education assistance and other employee benefits.



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