Guest Experience Manager

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time
Job Overview

This position involves providing professional and customer-focused service to our guests, ensuring their stay becomes a memorable experience. As a Front Desk Agent, you will be responsible for greeting guests warmly upon arrival, managing room reservations, addressing guest inquiries, and processing payments.

Key Requirements:
  • Previous experience in the Front Office Department within a hotel.
  • Excellent written and verbal English communication skills and knowledge of an additional language.
  • Strong interpersonal and problem-solving abilities.

About Rotana Hotels & Resorts:

  • A leading hospitality company operating in the Middle East, Africa, and Turkey.
  • A commitment to delivering exceptional guest experiences and exceeding customer expectations.


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