Guest Experience Coordinator

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

Rotana Hotels is seeking a highly motivated and organized Front Office professional to join our team.

As a key member of our hospitality team, you will be responsible for delivering exceptional customer-focused service to our guests, ensuring their stay is a memorable experience.

Key responsibilities will include:

  • Providing personalized service to all guests to ensure a high level of customer satisfaction.
  • Assisting with hotel activities and responding to guest inquiries.
  • Maintaining up-to-date knowledge of hotel information and local services.
  • Managing Front Desk operations, including cashiering and account processing.
  • Ensuring compliance with hotel policies, procedures, and service standards.


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