Luxury Reception Manager

4 days ago


Dubai, Dubai, United Arab Emirates KERZNER INTERNATIONAL LIMITED Full time

About the Role

As a Luxury Reception Manager at Kerzner International Limited, you will be responsible for delivering exceptional customer service to guests, ensuring a warm welcome and creating a memorable experience while dining with us. You will build strong relationships with guests, local residents, and regulars, acting as a sales ambassador to encourage repeat custom and capture new business.

Your Key Responsibilities

  • Deliver five-star customer service to guests, responding to their needs and preferences.
  • Form strong relationships with guests, local Dubai residents, and regulars, understanding their needs and preferences.
  • Act as a sales ambassador, encouraging repeat custom, capturing new business, and communicating special requests to the restaurant management team.
  • Demonstrate knowledge and passion for the brand, building and managing the guest database, and working closely with the PR and marketing teams to communicate activities to the market.


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