E-commerce Merchandising Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Key Responsibilities:

As an integral part of our team, you will be accountable for:

  • Driving profitability for third-party accounts to achieve financial objectives across various marketplaces.
  • Building and nurturing robust relationships with both internal teams and external partners to enhance sales in alignment with the brand's strategic goals.
  • Overseeing online and offline operations across all third-party collaborations within the Consumer & Home and Food sectors.
  • Planning and executing the trade calendar and on-site promotions to effectively showcase the brand, products, and services on each platform.
  • Implementing merchandising tactics to maximize trade efficiency on each marketplace and/or .com sites.
  • Collaborating with the Content Executive to design and schedule monthly content assets as needed.
  • Working closely with Buying and Retail teams on product listings, promotional strategies, inventory management, orders, and pricing adjustments.
  • Creating, optimizing, and maintaining digital platforms and stock availability to facilitate efficient trading.
  • Monitoring inventory levels and assessing stock accuracy to identify restocking needs.
  • Providing commercial and trading reports for each platform to the team, stakeholders, and business units.
  • Coaching and mentoring junior members of the Digital team to enhance their e-commerce knowledge and provide necessary support.

Essential Skills:

  • Proven experience in e-commerce and digital trading, with a strong grasp of commercial management and daily digital operations.
  • Familiarity with trading digital platforms and data analysis tools.
  • Ability to monitor performance through comprehensive reporting analysis.
  • Skill in identifying new opportunities within a retail context to drive sales.
  • Excellent communication skills for building strong relationships with internal and external partners.
  • Strong interpersonal abilities.
  • Competence in problem analysis and resolution.
  • Commitment to customer satisfaction.
  • Collaboration and teamwork skills.
  • Aptitude for managing complexity.
  • Proactive initiative-taking.
  • Results-driven mindset.

Qualifications:

  • A diploma (degree preferred) in Business, Marketing, or Digital fields.
  • 3-6 years of relevant experience in a similar role.
  • Strong business acumen and commercial awareness.
  • Exceptional analytical skills.
  • Demonstrated ability to meet multiple deadlines simultaneously.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Capable of engaging with and presenting to diverse audiences.
  • A digital-first and data-driven approach.
  • Attention to detail and high numeracy skills.
  • Confidence in product knowledge.
  • Effective communication abilities.
  • Positive and optimistic attitude.
  • Ability to work efficiently and with urgency.
  • Cultural sensitivity and awareness.


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