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E-commerce Merchandising Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Key Responsibilities:

  • Achieve profitability for third-party accounts to meet financial objectives across various marketplaces.
  • Develop and maintain robust relationships with both internal teams and external partners to enhance sales in alignment with the brand's goals.
  • Oversee online and offline operations related to all third-party partnerships within the Consumer & Home and Food sectors.
  • Responsible for planning and executing the trade calendar, ensuring effective promotion of the brand, products, and services across each platform.
  • Execute merchandising tactics to maximize trading potential on each marketplace and/or .com sites.
  • Collaborate with the Content Executive to design and schedule monthly content assets as needed.
  • Work alongside Buying and Retail teams on product listings, promotional strategies, inventory management, order processing, and pricing adjustments.
  • Establish, enhance, and manage digital platforms and stock availability to facilitate efficient trading.
  • Monitor stock levels and assess inventory accuracy to identify restocking needs.
  • Provide commercial and trading reports for each platform to the team, stakeholders, and business.
  • Guide and mentor junior members of the Digital team to enhance their e-commerce knowledge and offer support as necessary.

Essential Skills:

  • Proven experience in e-commerce and digital trading, with a focus on commercial ownership and daily management of digital operations.
  • Familiarity with trading digital platforms and data analytics tools.
  • Ability to monitor performance through comprehensive reporting analysis.
  • Skill in identifying new opportunities within a retail context to drive sales.
  • Capability to build strong relationships with internal and external partners, coupled with excellent communication skills.
  • Strong interpersonal abilities.
  • Proficient in problem analysis and resolution.
  • Commitment to customer satisfaction.
  • Team collaboration skills.
  • Aptitude for managing complexity.
  • Proactive initiative.
  • Results-oriented mindset.

Qualifications:

  • Diploma (Degree Preferred) in Business, Marketing, or Digital.
  • 3-6 years of relevant experience in a similar role.
  • Strong business acumen and commercial awareness.
  • Exceptional analytical capabilities.
  • Demonstrated ability to meet multiple deadlines simultaneously.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to communicate effectively with diverse audiences.
  • Digital-first and data-driven mindset.
  • Attention to detail.
  • Numerical proficiency.
  • Confidence in product knowledge.
  • Effective communication skills.
  • Positive and optimistic attitude.
  • Ability to work efficiently and with urgency.
  • Cultural sensitivity and awareness.