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Finance and Insurance Sales Professional

2 months ago

Dubai, Dubai, United Arab Emirates Kavak Mexico Dubai Full time
About the Role

We are seeking a highly skilled and experienced Finance and Insurance Sales Professional to join our team at Kavak Mexico Dubai. As a key member of our sales team, you will play a critical role in ensuring the smooth and efficient processing of finance and insurance paperwork for our customers.

Key Responsibilities
  • Finance and Insurance Paperwork Processing: Handle the entire finance and insurance paperwork process for customers who purchase a pre-owned car at Kavak, ensuring every transaction is completed accurately and efficiently.
  • Customer Experience: Provide a delightful customer experience, maintaining continuous engagement with customers throughout the finance and insurance stages of their journey and resolving any issues or concerns that may arise during the process.
  • Process Improvement: Propose and implement ideas to improve the finance and insurance customer journey.
  • Collaboration: Collaborate with the Call Center team to ensure a seamless transition for customers.
Requirements
  • Experience: Minimum 2-3 years of experience working as a Relationship Manager or as a Finance and Insurance agent in the bank/automotive industry.
  • Attitude and Integrity: Positive attitude and integrity to build trust and achieve success while offering a high-quality experience to our customers.
  • Communication Skills: Excellent verbal and written communication skills.
  • Language Proficiency: Advanced English proficiency level.
  • Attention to Detail: Attention to detail and problem-solving skills.
  • Understanding of Value Proposition: A deep understanding of our value proposition and the ability to empathize with others.
  • Rejection Handling: Ability to handle rejection, stay motivated, and adapt to changing circumstances.
  • Passion for Cars: Ideally, a genuine passion for cars.