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Patient Services Coordinator

2 weeks ago

Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time
Responsibilities

The Front Desk Administrator plays a critical role in ensuring the smooth operation of the hospital's reception area. Key responsibilities include:
  1. Providing exceptional patient care, including greeting patients, answering queries, and directing them to the appropriate departments.
  2. Managing administrative tasks, such as appointment scheduling, registration, and billing.
  3. Ensuring seamless communication between patients and medical staff, including responding to phone calls and emails.
  4. Processing daily cash collections and ensuring timely financial transactions.
  5. Maintaining accurate records of patients, including demographic information and medical history.
  6. Collaborating with other hospital staff to ensure uniform adherence to policies and procedures.
  7. Participating in ongoing training programs to improve skills and knowledge.