Customer Experience Insight Strategist
4 days ago
As a Senior Specialist CX Insights, you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience.
- Provide analytical support to CX Operations and Policy teams to inform data-driven decision-making.
- Analyze large datasets to uncover trends and performance drivers, informing business strategies.
- Collaborate with cross-functional teams to design automated dashboards and monitor key CX metrics.
CX Performance Monitoring & Reporting:
- Develop and maintain real-time dashboards that provide visibility into customer experience performance.
- Track trends, KPIs, and operational metrics across regions to ensure alignment and visibility.
Special Projects & Strategic Initiatives:
- Support strategic projects requiring CX insights, such as process improvements and new initiative evaluations.
- Work closely with stakeholders to provide data-driven recommendations for special initiatives.
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Customer Experience Strategist
7 days ago
Dubai, Dubai, United Arab Emirates TeKnowledge Full timeJob SummaryAs a Customer Experience (CX) Strategist at TeKnowledge, you will play a crucial role in helping governments, businesses, and technology providers navigate the complex technology landscape. Your expertise will enable our clients to transform their customer experience strategies, leveraging cutting-edge AI technologies to deliver exceptional value...
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Data Insights Strategist
3 days ago
Dubai, Dubai, United Arab Emirates Miral Experiences Full timeData Insights StrategyMiral Experiences is looking for a talented Data Insights Strategist to join our team. As a key member of our business intelligence team, you will be responsible for conceptualizing and building dashboards with insightful details, utilizing analytics to explore data and uncover trends, and providing technical and architectural solutions...
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Data Insights Strategist
5 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeOverviewProperty Finder Group is a leading proptech company in the MENA region. Founded by Michael Lahyani in 2005, we have evolved into a single technology platform and brand across multiple countries.Job DescriptionWe are looking for a Data Insights Strategist to join our Strategy & Analytics team. The successful candidate will be responsible for...
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Customer Engagement Strategist
19 hours ago
Dubai, Dubai, United Arab Emirates Ali & Sons Holding LLC Full timeJob Description:We are seeking an experienced Customer Engagement Strategist to lead cross-functional teams in implementing market-specific lead generation and loyalty measures for Sales and After Sales at the retail level.Main Responsibilities:Develop and Implement Lead Generation Strategies: Create and execute market-specific plans to attract new customers...
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Customer Experience Strategist
2 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeAt Property Finder Group, we are dedicated to delivering exceptional customer experiences across multiple countries in the MENA region. As a Voice of the Customer Lead, you will be responsible for driving meaningful insight from customer metrics, including relationship, transactional, and customer journey surveys. You will analyze customer feedback data to...
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Customer Success Strategist
7 days ago
Dubai, Dubai, United Arab Emirates Lean Technologies Full timeAbout the RoleLean Technologies is seeking a seasoned Customer Success Strategist to join our team. As a pivotal member, you will be responsible for guiding customers through their digital journey with Lean.This role requires seamless collaboration within Lean's teams to consistently deliver exceptional outcomes for our customers. You'll act as a crucial...
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Data Insights Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Axiom Insight UAE Full timeAbout the Role:Axiom Insight UAE is looking for a highly skilled Data Analyst to join our team. As a key member of our team, you will be responsible for analyzing and interpreting large datasets, including EPOS and other complex data, to support category management decisions.Responsibilities:Analyze and interpret large datasets to identify trends and...
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Customer Experience Strategist
3 days ago
Dubai, Dubai, United Arab Emirates Alfa Laval Corporate AB Full timeSales and Marketing DirectorWe are looking for a Sales and Marketing Director to lead our commercial efforts and drive business growth. As a key member of our leadership team, you will develop and execute commercial strategies that align with our marketing priorities and engage local organizations on CRM processes. You will also champion data quality efforts...
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Customer Experience Strategist
3 days ago
Dubai, Dubai, United Arab Emirates AL Rostamani Group LLC. Full timeAbout the RoleAl Rostamani Group LLC is seeking a highly skilled Customer Journey Manager to join our team. In this role, you will be responsible for designing, managing, and optimizing the end-to-end customer experience across all sales and after-sales touchpoints.Key ResponsibilitiesDevelop a Customer-Centric Strategy: Create a comprehensive customer...
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Customer Success Strategist
3 days ago
Dubai, Dubai, United Arab Emirates Landesbank Hessen-Thüringen Full timeKey Responsibilities:The Customer Success Strategist will serve as the primary point of contact for a world-class customer, ensuring their needs are met with excellence and urgency. This includes providing proactive support, problem-solving, and solutions tailored to the customer's needs.You will work closely with internal teams to ensure seamless order...
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Business Development Strategist
20 hours ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeAt Moody's Investors Service, we are seeking a Business Development Strategist to join our team in the Middle East region. The successful candidate will be responsible for identifying and developing new market opportunities across the Government and Corporate customer segment.The Business Development Strategist will focus on illustrating a deep understanding...
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Data Science Strategist
3 days ago
Dubai, Dubai, United Arab Emirates SAMSUNG Full timeAs a data science strategist at Samsung Gulf, you will be responsible for developing and implementing data-driven solutions to drive business growth.Main ResponsibilitiesDesign and implement data pipelines to extract insights from large datasets.Develop predictive models to forecast market trends and customer preferences.Collaborate with cross-functional...
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Digital Data Strategist
7 days ago
Dubai, Dubai, United Arab Emirates VML South Africa Full timeJob OverviewWe are seeking a highly skilled Digital Data Strategist to join our team. As a Digital Data Strategist, you will play a critical role in designing and developing a new data integration for a key client. Your expertise will help us deliver exceptional customer experiences that drive business value.In this role, you will collaborate with business...
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Data-Driven Commercial Strategist
3 days ago
Dubai, Dubai, United Arab Emirates Alfa Laval Corporate AB Full timeJob Description:We are seeking a talented Data-Driven Commercial Strategist to join our team at Alfa Laval Corporate AB. In this role, you will be responsible for analyzing market trends, customer behavior, and sales data to develop actionable insights that inform our commercial strategy.
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Customer Experience Strategist
4 days ago
Dubai, Dubai, United Arab Emirates Points Full timeAbout Us">We're Plusgrade, a leading player in shaping the future of travel by partnering with 200+ industry leaders to create new revenue streams through incredible customer experiences. Our core values drive us to continuously raise the bar and exceed expectations, fostering a culture where we believe we are better together, working towards an...
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Marketing Strategist for Customer Retention
3 days ago
Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full timeGulf Career Hunt seeks a highly motivated and experienced Marketing Strategist for Customer Retention to lead our customer retention efforts in Dubai.The ideal candidate will have a proven track record of developing and executing successful retention marketing campaigns and a deep understanding of customer behavior and preferences.This role offers a...
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Travel Industry Strategist
4 days ago
Dubai, Dubai, United Arab Emirates dnata Travel Full timeAt dnata Travel, we are committed to delivering exceptional customer service and driving business growth through innovative solutions.We are seeking a skilled Travel Industry Strategist to join our Business Development team.In this role, you will be responsible for developing and implementing strategies to drive business growth and revenue. You will conduct...
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Customer Insights Manager
2 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeWe are seeking a highly skilled and experienced Customer Insights Manager to join our team at Property Finder Group. As a key member of our customer experience team, you will be responsible for gathering, analyzing, and acting on customer feedback across all touchpoints. You will use your exceptional analytical skills to identify key themes, trends, and...
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Digital Experience Strategist
4 days ago
Dubai, Dubai, United Arab Emirates Horizontal Digital Full timeJob DescriptionWe are seeking a highly skilled Digital Experience Strategist to join our team at Horizontal Digital. As the Experience Design Architect, you will play a critical role in championing new business opportunities and elevating creative deliverables throughout the organization.Your responsibilities will include leading pitches and prototypes with...
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Retail Account Strategist
5 days ago
Dubai, Dubai, United Arab Emirates RetailNext Inc. Full timeJoin Our Team as a Retail Account StrategistRetailNext Inc. is a leading provider of data-driven insights using IoT and cloud analytics. We help retailers optimize shopper experiences and operate in 100+ countries. As a Retail Account Strategist, you will play a critical role in driving business growth by identifying new opportunities, building relationships...