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Retail Sales Professional

2 months ago

Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at IIQAFGROUP. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities

  • Customer Service
    • Ensure high levels of customer satisfaction through excellent sales service
    • Welcome customers to the store and answer their queries
    • Actively seek out customers in the store
    • Build productive trust relationships with customers
  • Sales and Merchandising
    • Assess customers needs and provide assistance and information on product features
    • Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis
    • Process POS (point of sale) purchases
    • Cross-sell products
  • Store Operations
    • Maintain in-stock and presentable condition assigned areas
    • Comply with inventory control procedures
    • Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Requirements

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus