Patient Engagement Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates Bella Roma Specialty Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Patient Engagement Specialist to join our team at Bella Roma Specialty Hospital.

Key Responsibilities
  • Patient Engagement: Interact with patients in a friendly and professional manner to ensure a positive experience.
  • Sales and Promotion: Actively promote hospital services and special programs to prospective patients.
  • Patient Coordination: Coordinate patient appointments, ensuring efficient scheduling and optimal use of resources.
  • Documentation and Reporting: Maintain accurate and up-to-date patient records.
  • Customer Service: Handle patient inquiries, concerns, and complaints with empathy and professionalism.
Requirements
  • Bachelor's degree in Business, Marketing, Healthcare Management, or a related field.
  • Proven experience in sales or customer service roles, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to understand and effectively communicate medical information to patients.
  • Strong organizational and multitasking abilities.
  • Knowledge of healthcare regulations and patient privacy laws.
  • Proficient in using CRM software and other relevant tools.
What We Offer

Bella Roma Specialty Hospital offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.



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