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Community Engagement Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Oliver Wyman Group Full time
Job Description

We are seeking a highly skilled Community Engagement Specialist to join our team at Oliver Wyman Group.

Key Responsibilities:
  • Foster a Strong Online Community: Develop and implement strategies to engage with consumers and audiences across various social media platforms, including Facebook, Instagram, Twitter, Pinterest, and Snapchat.
  • Collaborate with Cross-Functional Teams: Work closely with the client brand team, representing the voice of the consumer, monitoring conversations, and developing and posting content.
  • Content Creation: Produce original local, Classic Arabic, and English copy/messaging for all outputs, including social channels.
  • Brainstorming and Idea Generation: Collaborate with other members of the Dedicated Team and the client team in ME to brainstorm visual and copy ideas.
  • Community Data Analysis: Identify and track relevant community data metrics.
  • Team Management: Manage and review the work of creators/designers to ensure consistent processes are followed.
  • Creative Copywriting: Develop creative copywriting skills to enable input into the creative process, ideas, and delivery of social assets.
  • Liaison with Client Teams: Form close relationships with the client's ME product team to understand product information and unique selling points of products/services.
  • Tone of Voice Development: Follow and help build a digital tone of voice consistent throughout all copy, posts, and proactively make recommendations for the direction of campaigns.
  • Brand Consistency: Work closely with the Dedicated Team and the client's team in ME to deliver consistency and accuracy across all messaging to the agreed briefs and established brand values.
  • Regional Expertise: Work across the client's brands in the Middle East, present in several countries, including Egypt, Bahrain, Kuwait, Oman, Qatar, United Arab Emirates, Saudi Arabia (KSA), Iraq, and Jordan.