Business Support Specialist

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time
Job Overview

We are seeking a highly skilled Business Support Specialist to join our team at Abu Dhabi Islamic Bank.

About the Role

This is a key position that requires expertise in Order Management systems, including monitoring and support. The successful candidate will be responsible for reporting and following up on any issues raised by users, as well as ensuring all issues are closed in a timely manner.

The ideal candidate will have strong technical skills and experience in Financial markets Operations, BCP & BISO, SQL, and Data mining. A Bachelor's degree in IT or Business is preferred.

Key Responsibilities
  • Monitor and support Order Management systems.
  • Report and follow up on user issues.
  • Generate weekly/monthly MIS reports.
  • Identify business scenarios and compile test scripts for UAT.
  • Coordinate with business stakeholders to prepare BRDs.
  • Manage and maintain business configurations in relevant applications.
  • Deliver tasks assigned during project execution.


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