Hotel Concierge
1 month ago
About the Role:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. As a Hotel Concierge, you will be part of a team that provides exceptional service to guests, exceeding their high expectations in the ultra-competitive Dubai market.
Key Responsibilities:
- Provide upscale guest service experiences to guests throughout their stay.
- Proactively work with 3rd party vendors, including transportation, valet parking, and car rental companies.
- Recommend local tourist spots, including places to dine, shop, and sight-see.
- Monitor standards of service and response to our overall product, through observations and guest comments, and recommend short- and long-term changes through regular feedback, daily reports, and proposals.
- Utilize various computer systems within all Front Office departments.
Requirements:
- At least 2 years' experience in a similar role within 5* Luxury Hotels.
- Strong communication and customer service skills.
- Proficiency in English. Knowledge of other languages will be an advantage.
What We Offer:
- Competitive tax-free salary, service charge, and tips.
- End of service gratuity.
- Complimentary full board living accommodation in a high-quality, well-resourced staff housing.
- Vibrant fitness facilities, including a gym and swimming pool.
- Free transportation to and from work.
- Medical and life insurance.
- Paid annual leave.
- Paid home leave tickets.
- Social and sporting events.
- Learning & Development Programmes.
- Career opportunities and international transfer.
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