Director of Food and Beverage Operations

7 days ago


Dubai, Dubai, United Arab Emirates Royal Hideway Hotel Full time
Job Summary

We are seeking a highly skilled and experienced Director of Food and Beverage to join our team at Royal Hideway Hotel. As a key member of our management team, you will be responsible for overseeing the overall operation of our food and beverage department, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Food and Beverage Sales and Revenue Management
    • Achieve budgeted food sales, beverage sales, labor costs, and profitability.
    • Develop and implement sales strategies to increase revenue and market share.
  • Customer Service and Relationship Management
    • Ensure timely completion of customer follow-up calls and respond to customer inquiries in a professional and courteous manner.
    • Build and maintain strong relationships with customers, vendors, and internal stakeholders.
  • Menu Planning and Pricing
    • Assist in menu planning and pricing to ensure profitability and customer satisfaction.
    • Develop and implement menu promotions and specials to drive sales and revenue growth.
  • Staff Management and Development
    • Supervise and train food and beverage staff to ensure exceptional customer service and high-quality food and beverage preparation.
    • Develop and implement staff training programs to improve skills and knowledge.
  • Inventory Management and Control
    • Oversee inventory management and control to ensure accurate ordering, storage, and distribution of food and beverage products.
    • Develop and implement inventory management systems to reduce waste and improve efficiency.
  • Financial Management and Reporting
    • Prepare and present financial reports to management, including sales, revenue, and expense reports.
    • Develop and implement financial management systems to improve profitability and reduce costs.
  • Quality Control and Assurance
    • Ensure high-quality food and beverage preparation and presentation.
    • Develop and implement quality control systems to ensure consistency and excellence.
  • Marketing and Promotion
    • Develop and implement marketing and promotion strategies to drive sales and revenue growth.
    • Collaborate with the sales and marketing teams to promote food and beverage services and products.
  • Hotel Operations and Maintenance
    • Participate in hotel operations and maintenance to ensure a clean, safe, and welcoming environment for guests.
    • Develop and implement systems to improve hotel operations and maintenance.
Requirements
  • Education
    • Post-graduate or degree in hotel management or equivalent.
  • Experience
    • Previous experience in a similar role or minimum 4 years experience as banquet supervisor with proven track record.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food and beverage operations, including menu planning, pricing, and inventory management.
    • Ability to analyze financial data and develop financial management systems.
    • Strong problem-solving and decision-making skills.


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